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bolaji_011

bolaji

@bolaji_011

customer service support

Nigeria
Engels, Spaans, Frans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I help businesses keep their customers happy with fast, friendly and professional customer service. I handle email support, live chat and phone support, so your team can focus on growth instead of a full inbox. I've worked with tools like [Zendesk, Freshdesk and Shopify] and I'm comfortable following your brand voice, scripts and refund policies. What you can expect from me: Quick replies and clear communication Polite, solution-focused support Weekly reports on tickets and response times Message me anytime, I'd love to help your customers feel heard!... Lees meer

Skills

b
bolaji_011
bolaji
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Klantenservice
I will be your customer service representative for live chat, email and phone support
Klantsucces
I will manage shopify customer support, refunds, order tracking, email and live chat

Werkervaring

Fiverr

Fiverr

Freelance • 5 yrs 5 mos

Delivered friendly, fast and professional customer support across email, live chat and phone for [ecommerce / online] businesses.

Aug 2024 - Present • 2 yrs 2 mos

Managed tickets and customer records in [Zendesk / Freshdesk / HubSpot]

Delivered friendly, fast and professional customer support across email, live chat and phone for [ecommerce / online] businesses.

Jul 2023 - Present • 3 yrs 3 mos

Handled [60+] customer inquiries a day with a [95]% satisfaction score