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Fiverr Pro
Nederlands
$
USD
I will write sops and create process maps for your small business
Business Operations, Workflow and AI Consultant
I help small businesses improve how work gets done.
With 15+ years in operations, sales leadership, CRM, and process improvement, I know how unclear workflows lead to missed follow-ups, duplication, ...
Over deze dienst
Your business should not depend on one employee remembering how everything gets done.
I create clear, practical SOPs and process maps that help small businesses train employees, reduce mistakes, improve handoffs, and build consistency.
I can document workflows such as:
Lead intake and follow-up
Scheduling and customer communication
Sales-to-production handoffs
CRM updates and reporting
Recruiting and onboarding
Invoicing and administrative tasks
Quality-control and approval processes
Each SOP is written for real use, not to sit in a folder. Depending on your package, your deliverables may include purpose and scope, roles and responsibilities, step-by-step instructions, process maps, checklists, decision points, handoff rules, and KPI recommendations.
My approach is operations-first. I will review how the work actually happens, clarify ownership, and turn the process into documentation your team can follow.
Ideal for home service businesses, contractors, nonprofits, and growing small businesses.
Message me before ordering for highly technical, regulated, or more than five workflows.
Type bedrijf:
Start-ups
•
MKB-bedrijven
Branche:
Zakelijke dienstverlening en consulting
•
Bouw
•
Non-profit
Mijn portfolio
Veelgestelde vragen
What information do you need from me?
I will need a description of the process, the people involved, the tools used, and any existing documents, screenshots, forms, or checklists. I will provide a structured intake form after you order.
What is included in each SOP?
A typical SOP includes the purpose, scope, roles, responsibilities, step-by-step instructions, handoff expectations, decision points, and quality checks. The exact content depends on the workflow and package selected.
Do you include process maps?
Yes. Each documented workflow includes a clear process map showing the main steps, ownership, handoffs, and decision points.
Can you improve the process before documenting it?
Yes. I will identify obvious gaps, unclear ownership, unnecessary steps, and handoff problems. Major process redesign may require a custom offer or a separate workflow audit.
What format will I receive?
You will receive editable business documentation in an appropriate format, such as Microsoft Word or PowerPoint, along with PDF versions when useful. We can confirm your preferred format before work begins.
Can you create SOPs from a recorded demonstration or meeting?
Yes. I can use a screen recording, meeting recording, written notes, screenshots, or an interview to understand the process. Please remove sensitive information and confirm that you have permission to share any recording.
Do you write technical or compliance-regulated SOPs?
I can document operational processes, but I do not provide legal, medical, financial, safety, or regulatory certification. Highly technical or regulated workflows should be reviewed and approved by a qualified subject-matter expert.
Can you document more than five workflows?
Yes. Please message me before ordering so I can review how the workflows connect and prepare a custom scope, timeline, and offer.
