Bruno M.Silva

Security Systems Technician / CCTV Specialist

Public Setor enviroment • Fulltime

Sep 2010 - Present • 15 yrs 8 mos

I am a hands-on CCTV and IP Surveillance Specialist with solid experience in configuring, troubleshooting, and optimizing multi-brand video surveillance systems. My work includes advanced configuration of Hikvision (including AcuSense technology), Dahua, and ONVIF-compatible devices. I have extensive experience with NVR setup, recording optimization, analytics configuration, event-based recording, and system performance tuning. I regularly handle complex troubleshooting scenarios such as camera offline issues, IP conflicts, remote access failures, port forwarding configuration, DDNS setup, and network-related integration problems. My focus is always on fast diagnosis and practical solutions that minimize downtime and avoid unnecessary on-site interventions. I have worked in multi-device environments, integrating cameras, NVRs, routers, and network infrastructure to ensure stable and secure operation. My experience also includes remote support for integrators and end users, providing step-by-step guidance and secure remote configuration. Additionally, I contributed to an international surveillance project in Dubai (Palm Jumeirah), supporting technical implementation in a high-standard environment. This experience strengthened my ability to work under structured requirements and deliver reliable results. I am comfortable working with small businesses, security integrators, and system owners who require dependable technical support and clear communication. My approach is practical, solution-oriented, and focused on delivering measurable improvements in system stability, performance, and remote accessibility.