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bryanbil

Mohsin Ali

@bryanbil

Taxi and Limo Dispatch Expert 24 7

Pakistan
Urdu, Punjabi, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi, I am Mohsin, an experienced Taxi and Limo Dispatcher helping transportation businesses run smoothly and profitably. With 5 plus years of experience, I provide fast 24 7 dispatch, reservations and booking management, driver coordination, route optimization, and professional customer support for USA based and international companies. PAX Certified, Certified Dispatcher, and CCSR focused on results and reliability.... Lees meer

Skills

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bryanbil
Mohsin Ali
offline • 

Bekijk mijn diensten

Klantenservice
I will manage limousine dispatch with 24 7 call center support
VanafUS$ 50 / projectMeer informatie

Werkervaring

Project Lead

Universal Dispatching Services • Fulltime

Nov 2023 - Present • 2 yrs 6 mos

Managing luxury transportation dispatch operations for international clients Overseeing reservation management, driver coordination, and customer support Handling outsourced dispatch services for taxi and limo companies Ensuring service reliability, accuracy, and customer satisfaction Optimizing dispatch workflows and team productivity Customer Support Management Business Operations Optimization

Team Lead Manager

Global Dispatch Management BPO • Fulltime

Dec 2021 - Oct 2023 • 1 yr 10 mos

Led and supervised 24/7 call center and dispatch teams Trained new dispatchers and customer service representatives Monitored KPIs, call quality, and operational performance Managed CRM systems, reporting, and client coordination Acted as the main point of contact between clients and operations team

Senior Dispatcher – American Chauffeur Services (USA) (2019–2020)

American Chauffeur Services (USA) • Fulltime

Jan 2019 - Dec 2020 • 1 yr 11 mos

Managed real-time taxi & limousine dispatch operations for US-based clients Coordinated drivers, routes, and schedules to ensure on-time pickups Handled high-volume calls, bookings, and customer support Monitored GPS, trip status, and resolved service issues efficiently Maintained accurate records using CRM and dispatch systems