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Fiverr Pro
Nederlands
$
USD
Bea
@bsouzon
IT Support Specialist
Brazilië
Engels, Portugees
Over mij
Hi! I'm Beatriz, an IT specialist with 6+ years of experience in technical support and networking.
I help solve:
✔ Slow or crashing computers
✔ Windows errors and bugs
✔ Internet and network issues
✔ General IT troubleshooting
I focus on fast response, clear communication and real solutions.
Message me now and let's fix your problem!
Skills
Bea
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Technische ondersteuning
I will fix your slow computer, windows errors and network issues
Werkervaring
IT Support Specialist / Network Technician
Freelancing Career • Fulltime
Jan 2015 - Present • 11 yrs 4 mos
IT professional with over 10 years of hands-on experience in network infrastructure, technical support, and system administration. Currently working at a Brazilian internet service provider (ISP (Exon Technology)), where I am responsible for configuring, maintaining, and troubleshooting network environments, including fiber optic systems, ONTs, routers, and client-side connectivity. Extensive experience in diagnosing and resolving hardware and software issues, improving system performance, and ensuring stable and secure network operations. Skilled in remote support, malware removal, system optimization, and advanced troubleshooting for both residential and business users. Strong background in working with network devices, firmware updates, configuration backups, and rapid deployment of solutions in high-demand environments. Known for problem-solving efficiency, attention to detail, and the ability to quickly identify root causes of technical issues. Passionate about technology and continuously improving skills in software development, networking, and system optimization, aiming to deliver reliable, fast, and professional IT solutions. Providing fast, secure, and efficient remote support solutions tailored to client needs.
