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Casey D

@c_duval

IT Support Specialist

Verenigde Staten
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I’m Casey, an IT support and cybersecurity professional with hands-on experience troubleshooting Windows computers, software, network connectivity, user accounts, VPNs, and Microsoft 365. I’m currently completing an A.A.S. in Cybersecurity and hold CompTIA Security+ and Cisco Meraki Solutions Specialist certifications. I enjoy helping people solve frustrating tech problems with clear, patient, practical support.... Lees meer

Skills

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Casey D
offline • 

Bekijk mijn diensten

IT en ondersteuning
I will troubleshoot and fix windows PC issues remotely
VanafUS$ 25 / projectMeer informatie

Werkervaring

IT Intern

Whataburger

Oct 2024 - Oct 2025 • 1 yr

Troubleshot Windows, software, network, VPN, and account-access issues Supported Active Directory users, permissions, and password resets Set up and supported workstations and end-user devices Documented technical issues and created troubleshooting guides/SOPs Worked with IT Support, Systems Administration, and Network Engineering teams