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Telecom Cloud Communications Expert Twilio Zadarma SIP Trunking
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Lead Cloud Communications & VoIP EngineerGlobal Telecom Solutions Inc.
Fiverr
Aug 2022 - Present • 4 yrs 1 mo
Architected and deployed high concurrency 3CX, Asterisk, and Vicidial call center platforms for international enterprise clients.Provisioned and optimized global DID numbers and SIP trunks, ensuring flawless inbound and outbound call routing with 99.9% uptime.Integrated advanced telecom features including custom IVR menus, automatic call distribution (ACD), call recording, and real-time monitoring dashboards.