Carl Guest

Service Manager

NHS • Fulltime

Jul 2023 - Present • 2 yrs 10 mos

Data Science MSc graduate with distinction and strong experience applying data analysis within complex healthcare environments in the NHS. Skilled in collecting, cleaning, and transforming data from multiple sources (including Excel, reports, and operational systems) into structured formats suitable for analysis and reporting. Extensive experience in exploratory data analysis, performance monitoring, and building dashboards to track key metrics and support organisational decision-making. Regularly produced monthly and ad-hoc reports combining data from disparate sources, ensuring accuracy, clarity, and accessibility for both technical and non-technical stakeholders. Applied analytical techniques, including trend and predictive analysis, to forecast performance and support target achievement. Experienced in identifying data quality issues, improving reporting processes, and developing streamlined systems for consistent data capture and analysis. Strong ability to translate complex datasets into actionable insights, supporting service improvement, operational efficiency, and strategic planning. Worked closely with clinical teams, senior management, and external stakeholders to understand data requirements and deliver meaningful analysis aligned with organisational goals. Proven ability to communicate findings clearly, influence decision-making, and manage multiple analytical tasks under tight deadlines. Technical skillset includes Python (Pandas, data analysis libraries), Excel, and data visualisation tools, with a growing focus on machine learning and AI applications. Passionate about leveraging data to drive measurable outcomes and continuously developing advanced analytical and AI capabilities.