
Carlos Guerra
Voice Over Professional
Skills

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Portfolio
Werkervaring
Instructional Designer and Developer
ASSA ABLOY • Fulltime
Apr 2021 - Mar 2025 • 3 yrs 11 mos
Designed and developed interactive, SCORM-compliant eLearning courses using Articulate Storyline 360 and Rise 360 for technical field-service audiences across North America. Created learning assets including eLearning modules, facilitator materials, learner resources, assessments, demonstrations, and performance support tools. Developed mobile-optimized learning solutions with JavaScript LMS integrations Recorded voiceovers and also used AI supported voiceovers to improve engagement and accessibility for mobile phone use. Collaborated with SMEs, operational leaders, and stakeholders to transform complex technical concepts into instructionally sound, outcomes-based training. Conducted learning needs analyses and aligned learning objectives with operational KPIs and workforce performance goals. Managed review cycles, content revisions, approvals, and version control processes for enterprise training initiatives. Improved accessibility and learner experience by converting legacy training content into responsive, inclusive learning experiences. Contributed to improved technician onboarding, workforce productivity, customer satisfaction, and sales performance through optimized training strategies.