
Carolyn Silva
Certified GoHighLevel Expert Automation Specialist
Skills

Bekijk mijn diensten


Werkervaring
GoHighLevel (GHL) Automation & CRM Specialist
Agency • Freelance
Jan 2025 - Sep 2025 • 8 mos
Engineered and deployed advanced GoHighLevel (GHL) systems, custom CRM architectures, and end-to-end marketing automation setups for diverse business niches. Specialized in converting manual, fragmented operations into streamlined, hands-free, revenue-generating workflows. Key Achievements & Technical Capabilities: • Workflow Architecture: Designed complex conditional logic trees, split-testing actions, and multi-branch triggers that automatically route leads based on user behavior. • Multi-Channel Nurturing: Built high-converting, automated SMS, email, and voicemail drop sequences that boosted appointment booking rates by over 35%. • Pipeline Optimization: Automated opportunity stage movements, ensuring sales teams maintain zero-lag follow-ups and real-time conversion tracking. • Advanced Integrations: Seamlessly connected GHL with external platforms using Zapier, Make (Integromat), and custom webhooks to sync data across disparate tools. • Calendar & Funnel Systems: Deployed round-robin team scheduling, automated appointment reminders, and custom-branded landing pages optimized for maximum lead capture. • SaaS & Snapshot Management: Configured custom GHL Snapshots for quick deployment and managed white-label SaaS setups, including Twilio/Mailgun rebilling. I transform chaotic business processes into highly efficient, scalable systems that maximize ROI and save clients hours of manual labor weekly.