Cecil
Finance and Operations Virtual Assistant
Skills
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Portfolio
Werkervaring
Business Analyst
Ministry of Defense • Fulltime
Mar 2026 - Present • 6 mos
Conducted a business analysis project focused on improving operational efficiency within a public sector environment. Analysed existing processes, gathered business requirements, identified workflow gaps, and developed recommendations to improve service delivery and stakeholder experience. Key achievements: Mapped current business processes and identified areas for improvement. Created process flow diagrams and documentation to support operational changes. Analysed data trends and prepared reports to support evidence-based decision-making. Developed business requirements documents (BRDs) and stakeholder reports. Collaborated with stakeholders to understand challenges and propose practical solutions. Improved visibility of operational performance through structured reporting and dashboards.