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Fiverr Pro
Nederlands
$
USD
Cesar Bervis
@cesar_bervis
IT Support Analyst
Mexico
Spaans
Over mij
As a dedicated IT Support Analyst and Network Engineer, I specialize in keeping small to medium business infrastructures stable and running at peak performance.
Core Technical Expertise:
• System Administration: Windows Server installation, Active Directory management, Google Workspace (Gmail) administration, user permissions, and robust backup strategies.
• Networking: Basics diagnostics and network essentials troubleshooting.
• Help Desk & Asset Management: Workstation optimization, malware removal, remote printer setup, inventory lifecycle, and system diagnostics via AnyDesk, TeamViewer.
Skills
Cesar Bervis
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Technische ondersteuning
I will be your remote IT support analyst and network engineer
Werkervaring
IT Technical Support
Grupo Tecnovidrio • Fulltime
Jul 2022 - Present • 4 yrs 2 mos
As an IT Technical Support specialist at Grupo Tecnovidrio, I manage and maintain the company's core technology infrastructure and user systems. My key responsibilities include: Active Directory Administration: Managing and configuring user accounts, permissions, and security groups within Active Directory to ensure secure and efficient access control. IT Asset & Inventory Management: Controlling and tracking the inventory of computer hardware, mobile phones, and other peripherals, tailored specifically to the needs of each department. Hardware & Software Maintenance: Performing comprehensive preventive and corrective maintenance on PCs to maximize equipment lifespan and minimize operational downtime. Google Workspace Management: Administering corporate Gmail and Google Workspace accounts, overseeing user provisioning, email security, and collaboration tools. My focus is on delivering reliable, structured IT solutions that keep the organization's daily technology operations running smoothly and securely.
