
Charlotte K
Google my Business Specialist
Skills

Bekijk mijn diensten


Portfolio
Werkervaring
Google Business Profile Specialist | Google My Business & Local SEO Expert
EBC Radio 1170AM • Freelance
Aug 2025 - Dec 2025 • 4 mos
I have professional experience helping local businesses set up, optimize, manage, and recover their Google Business Profiles so they can appear better on Google Search and Google Maps. My work focuses on improving local visibility, increasing customer trust, and helping businesses generate more calls, website visits, direction requests, and qualified leads from people searching for their services nearby. As a Google Business Profile specialist, I handle full profile creation, business information optimization, category research, service area setup, product and service optimization, keyword-rich business descriptions, photo optimization, business hours updates, profile posting, review strategy, competitor analysis, and local SEO improvement. I make sure every profile is properly structured, accurate, and aligned with Google’s guidelines to reduce errors and improve performance. I also have experience fixing common Google Business Profile problems such as suspended listings, restricted profiles, denied appeals, verification issues, duplicate profiles, wrong map pins, incorrect business categories, missing business information, low ranking, low visibility, and profiles that are not showing on Google Maps. My process begins with a detailed profile audit to identify the problem, then I create a clear solution that improves compliance, trust, and local search performance. I have worked with different types of businesses, including automotive services, oil and retail businesses, home services, legal services, beauty brands, healthcare providers, restaurants, real estate businesses, and professional service companies. For each business, I focus on understanding the target location, customer search behavior, competitors, and service keywords before applying the right optimization strategy. My work also includes local citation building, NAP consistency checks, website connection review, review response guidance, local keyword research, and ongoing profile improvement.