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Werkervaring
Application and Advocacy Support
CD Application & Advocacy • ZZP
May 2022 - Present • 4 yrs 1 mo
Delivering independent, structured application support to individuals navigating benefits and eligibility-based systems. Skilled in translating lived experience into clear, evidence-led responses aligned with formal assessment criteria. Supporting clients to identify relevant functional impacts, organise supporting documentation, and present information concisely within required formats to strengthen decision-making outcomes.
Homelessness Prevention Officer
Leicester City Council • Fulltime
Jun 2022 - May 2023 • 11 mos
Extensive experience supporting individuals through structured housing assessments and formal application processes, including homelessness applications, benefits systems, and service eligibility frameworks. Skilled in identifying relevant evidence, aligning responses with statutory criteria, and presenting complex personal circumstances clearly and accurately within required formats and word limits. Experienced in helping clients articulate the functional impact of mental and physical health challenges in a way that supports fair, informed housing decisions and access to appropriate accommodation and support.
Mental Health Recovery Worker
Turning Point • Fulltime
Apr 2017 - May 2022 • 5 yrs 1 mo
Delivered structured one-to-one support to individuals with complex needs, completing detailed assessments and support plans in line with service criteria and statutory frameworks. Supported clients in completing benefits applications, housing forms, and other formal documentation, ensuring information was clearly evidenced and aligned with eligibility requirements. Assisted individuals in articulating the functional impact of their conditions using accurate, outcome-focused language appropriate for professional review. Produced concise, structured case notes and reports for multidisciplinary teams, translating lived experience into clear written evidence to support informed decision-making. Advocated on behalf of clients to help secure appropriate services, funding, and support based on assessed need.