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chydebasis

Debasis

@chydebasis

Data Analyst and BI Developer Power BI Python R SAS WordPress AI

Bangladesh
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi, I’m Debasis- a Data Analyst, BI professional, and Web Developer with 10+ years of experience in data-driven decision-making, operations, customer experience, and business growth. I work with Power BI, Python, R/RStudio, SAS, Excel, WordPress, Elementor, Lovable, vibe coding, and prompt engineering. I help clients turn raw data into clear insights, build interactive dashboards, perform statistical analysis, and create modern, responsive websites and AI-powered solutions with a strong focus on quality, clarity, and practical business value.... Lees meer

Skills

c
chydebasis
Debasis
offline • 

Bekijk mijn diensten

Data dashboards
I will create interactive google data studio dashboards and reports
VanafUS$ 15 / projectMeer informatie

Portfolio

Werkervaring

Beximco_Communications Limited

Deputy Manager, Customer Lifecycle Management

Beximco Communications Limited • Fulltime

Jan 2021 - Aug 2026 • 5 yrs 7 mos

Led customer lifecycle, pricing, retention, and campaign strategies using data-driven insights to improve subscriber growth and business performance. Delivered 50% revenue uplift through the company’s largest targeted customer campaign, achieved 18% YoY ARPU growth and 24% revenue growth through pricing and package optimisation, and increased upselling by 400%. Helped drive 36% of new sales from long-term subscription plans. Automated customer experience processes, reducing turnaround time by 50% and improving productivity from 40% to 85%. Worked closely with product, marketing, engineering, and commercial teams to convert customer insights into measurable business outcomes

Sheba_Platform Ltd

Assistant Manager – Customer Experience

Sheba Platform Ltd • Fulltime

May 2016 - Jun 2020 • 4 yrs 1 mo

Built and scaled telesales, customer engagement, CRM, and customer experience operations for a growing digital marketplace. Developed the telesales channel to contribute 32% of total company revenue, making it the company’s second-highest revenue channel. Led CRM and omnichannel initiatives to improve conversion and engagement while using process improvement and automation to increase operational efficiency. Supported the onboarding and training of 3,000+ service providers, contributing to customer satisfaction scores of 4.6+. Recognised multiple times as Employee of the Month and received the Best Operations Guy award for business impact.