c
cliff_hpcl

Clifftan

@cliff_hpcl
Singapore
Engels, Chinees
Sommige informatie wordt in het Engels weergegeven.
Over mij
I help SMEs improve work that gets stuck between people, processes and systems. I map workflows, identify handoff and decision gaps, and turn them into practical process improvements, SOPs or AI-enabled workflows where they fit. My experience includes BPO redesign supporting about 1,000 operations staff, customer experience chatbot work across six markets, SME finance automation, and AI training. I focus on clear scope, useful deliverables and human review where decisions matter. Tell me what is slowing your workflow down and what a better result would look like.... Lees meer

Skills

c
cliff_hpcl
Clifftan
offline • 
Gemiddelde reactietijd: 8 uur

Bekijk mijn diensten

Bedrijfsefficiëntie en automatiseringen
I will optimize your business processes for maximum efficiency
VanafUS$ 80 / projectMeer informatie
AI-integraties
I will build ai driven custom claude skills for b2b sales prospecting
VanafUS$ 150 / projectMeer informatie

Portfolio

Werkervaring

Harvest_Point Consulting

Business Systems Architect

Harvest Point Consulting • ZZP

Oct 2024 - Present • 2 yrs

I help SMEs improve work that gets stuck between people, processes and systems. I map workflows, identify handoff and decision gaps, and develop practical process improvements and AI-enabled workflows. My experience includes SME finance automation, BPO operations redesign, customer experience chatbot work across six markets, and AI training.