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crystal_faith09

Dorcas Faith

@crystal_faith09

Shopify Expert Shopify Marketing Klaviyo Email Marketing Shopify CRO and VA

Nigeria
Engels, Frans, Duits, Portugees, Italiaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I’m a Shopify Expert helping ecommerce brands build, manage, and grow stores that are designed to convert. I specialize in Shopify Marketing, Klaviyo email marketing, automated flows, CRO, store audits, product management, and day to day Shopify Virtual Assistant support. Whether you need to increase conversions, recover lost sales through email, improve your store experience, or keep your Shopify operations running smoothly, I focus on practical strategies that create measurable results. Let’s turn your Shopify store into a stronger, more profitable business.... Lees meer

Skills

c
crystal_faith09
Dorcas Faith
offline • 

Bekijk mijn diensten

E-mailautomatisering
I will setup shopify klaviyo email marketing flows email automation boost shopify sales
E-commerce winkelmanagement
I will be your shopify virtual assistant, store manager to boost shopify sales, va, SEO

Portfolio

Werkervaring

Shopify

Shopify

Freelance • 6 yrs 3 mos

Shopify Marketing & CRO Specialist

Feb 2023 - Present • 3 yrs 8 mos

As a Shopify Marketing & CRO Specialist, I worked with ecommerce brands to improve store performance, customer experience, and online sales. My responsibilities included Shopify store audits, conversion rate optimization, product and collection optimization, navigation improvements, mobile experience reviews, and identifying friction points across the customer journey. I also supported Shopify marketing campaigns, promotional strategies, upsells, cross-sells, and abandoned-cart recovery. Using tools such as Google Analytics, Shopify Analytics, and heatmap platforms, I analyzed customer behavior and turned insights into practical recommendations. I focused on creating smoother shopping experiences that help visitors understand products, trust the brand, and move confidently toward checkout.

Shopify & Klaviyo Email Marketing Specialist

Feb 2024 - Sep 2026 • 2 yrs 7 mos

As a Shopify & Klaviyo Email Marketing Specialist, I helped ecommerce businesses build effective email marketing systems designed to increase engagement, repeat purchases, and customer retention. I managed Klaviyo setup and integrations with Shopify, audience segmentation, campaign planning, email templates, and automated flows. My work included abandoned cart, welcome, post-purchase, browse abandonment, win-back, and customer retention flows. I also reviewed store data and customer behavior to create more relevant messaging and improve email performance. Alongside email marketing, I provided Shopify Virtual Assistant support with product updates, collections, store maintenance, basic SEO, promotions, and day-to-day ecommerce tasks, helping businesses keep both their marketing and store operations organized.