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cs_automation

Christian S

@cs_automation

Business Automation and Workflow Expert n8n, Make and Zapier

Verenigd Koninkrijk
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I help businesses eliminate repetitive tasks and scale smoothly using custom workflow automation. If you are tired of manual data entry, broken systems, or drowning in expensive Zapier fees, I can help. Using powerful, cost-effective tools like n8n, Make, and Zapier, I build automated systems that run flawlessly in the background. My specialties: • Custom CRM & Lead onboarding systems • E-commerce & Webhook integrations • AI-powered automation agents • Zapier/Make migrations to low-cost n8n setups Stop wasting time on manual work. Message me to map out your strategy!... Lees meer

Skills

c
cs_automation
Christian S
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

AI chatbot development
I will build a custom ai chatbot for your website
Automatiseringen en agents
I will build an automated inquiry to booking system for photographers using n8n

Werkervaring

Holland_& Barrett

Vendor Portal Manager

Holland & Barrett • Fulltime

Feb 2024 - Apr 20262 yrs 2 mos

Platform & Integration Ownership: Architected a 1–3 year development roadmap for a critical Vendor Portal, strategically prioritizing module launches to align with long-term business goals and technical capacity for external supplier integrations. ● Third-Party Workflow Design: Spearheaded the redesign of the branded supplier onboarding process, leveraging process engineering to integrate external vendors more efficiently, successfully reducing average lead times from 100 working days to less than 40 days. ● Cross-functional Leadership: Secured cross-functional buy-in between Technology, Commercial, and the Senior Leadership Team (SLT) to ensure complex integration projects were delivered on time and in full (OTIF). ● Data & Workflow Optimization: Designed end-to-end onboarding workflows and built a real-time tracking tool to identify friction points in supplier data submission and integration, providing clear progress updates to stakeholders. ● GTM & Enablement: Owned the Go-To-Market (GTM) strategy for new portal modules, translating technical capabilities (automated onboarding, data self-service APIs) into clear educational content that drove over 1,000 uses within the first 6 months. ● Support Ecosystem Development: Led the creation of a centralized supplier ticketing tool to manage queries and bugs related to platform integrations, processing 408 tickets in the first 9 months with defined SLA resolutions. ● Training & Adoption: Enabled cross-functional teams (Commercial & Tech) by developing a centralized SharePoint training hub and comprehensive guidebooks for the Vendor Portal, reducing internal query volume and improving supplier self-sufficiency with external system integration.