
Dami Ogboja
IT Support and cybersecurity
Skills

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Portfolio
Werkervaring
Library Technology Assistant (IT Support)
University of Central Florida • Parttime
Apr 2024 - Jul 2025 • 1 yr 3 mos
● Managed the IT asset lifecycle for university equipment, executing secure data wiping and reimaging of hundreds of devices using Apple Configurator to ensure 100% compliance with university security standards before redeployment ● Provided Tier 1 IT support for a diverse hardware fleet (laptops, tablets, video/audio devices, IT peripherals) within a technology lending program serving 140,000+ annual patron interactions, resolving hundreds of hardware failures, software errors, and network connectivity issues ● Supported system administration and delivered technical customer service through troubleshooting and configuration support for circulating university-owned and patron-owned devices using Windows, macOS, and Linux tools, ensuring consistent availability for thousands of students and faculty users
IT Asset Management Intern
ICE Mortgage Technology • Fulltime
Jun 2022 - Aug 2022 • 2 mos
● Executed secure data destruction and hardware disposal for hundreds of decommissioned enterprise assets; coordinated shipments to IT Asset Disposal vendors in compliance with corporate privacy policies ● Managed support tickets and documented asset lifecycle changes within ServiceNow, maintaining an accurate registry for thousands of PC workstations and peripherals ● Supported the installation, configuration, and removal of Windows workstations, ensuring proper network integration and physical security of hardware assets