Damilola R

Motion Graphics Designer

Freelance • ZZP

Nov 2023 - Present • 3 yrs

I make motion graphics ads, product promos and brand films for social media and websites. • Made a vertical brand film for Crello, a fintech company, from brief to approved final cut, keeping brand colours, logos and claims exact. • Made creator and promoter ads for AfriPush, my creator campaign platform, built natively for 9:16. • Made spec films for brands including Linear, Mano and Chowdeck to test new styles and techniques. • Write every script around a strong hook, so viewers keep watching past the first 3 seconds. I direct and make the videos.

IT supervisor

Self Level • Fulltime

Feb 2020 - Feb 2023 • 3 yrs

Here’s an expanded version close to 2000 characters: Provided day-to-day technical support to staff by troubleshooting and resolving system-related issues, ensuring minimal disruption to daily operations. Assisted users with hardware, software, and network concerns, offering clear guidance and step-by-step solutions to improve user understanding and satisfaction. Monitored basic system performance and proactively identified potential issues, reporting them early to prevent downtime or escalation into major problems. Supported user account management tasks, including account setup, password resets, access permissions, and resolving login-related challenges. Ensured that all users had appropriate access to systems and tools required for their roles, while maintaining security best practices. Maintained accurate and detailed records of technical issues, resolutions, and support activities, helping to build a knowledge base for faster issue resolution in the future. Collaborated closely with technicians and higher-level support teams when escalation was necessary, ensuring that complex issues were handled efficiently and followed through to resolution. Acted as a reliable point of contact between end users and technical teams, improving communication and response time. Contributed to smooth daily operations by responding promptly to support requests and resolving issues quickly, reducing downtime and improving productivity across teams. Developed a structured and methodical approach to troubleshooting, enabling consistent and effective problem-solving across different types of technical challenges. Also demonstrated strong organizational skills by documenting processes and recurring issues, making it easier to identify patterns and implement long-term solutions.