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AI Voice & Healthcare Automation Developer
Sovanza
Dec 2024 - Present • 1 yr 9 mos
Develop and configure AI-powered communication and automation solutions for healthcare organizations, including AI voice receptionists, patient intake agents, referral and billing workflows, follow-up automation, RAG knowledge bases, and human escalation. Integrate AI workflows with communication platforms such as 3CX, OpenAI, VoIP/SIP systems, SMS, Gmail and Google Drive. Build conversational intake workflows that organize approved patient information into structured summaries and automate administrative communication. Additional solutions include AI document and fax processing, transcription, automated notifications, knowledge-base integration, and workflow routing