
Faizan Ahmed
Telesales Specialist Real Estate Solar and Energy Closer
Skills

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Werkervaring
Senior Telesales & Customer service executive
Not Found • Fulltime
Feb 2019 - Jan 2024 • 4 yrs 11 mos
Successfully managed high-volume inbound and outbound customer interactions, consistently maintaining professional service standards and customer satisfaction. Achieved and exceeded monthly telesales and conversion targets through proactive client engagement, relationship building, and effective sales strategies. Increased customer retention by providing exceptional after-sales support, timely follow-ups, and efficient problem resolution. Built strong customer relationships by identifying client needs and recommending suitable solutions, contributing to improved repeat business opportunities. Efficiently resolved escalated customer complaints, ensuring prompt issue closure and maintaining brand reputation. Worked with B2B and B2C clients for telecom sales, real estate sales, bank products like credit cards and loans.