
Daniel Wang
Business Operations Specialist, SOP and Process Documentation
Skills

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Werkervaring
Operations Manager
CBS
Sep 2016 - Present • 9 yrs 8 mos
I help small businesses document their core processes and build operational systems that scale. My work covers client onboarding, team workflows, and standard operating procedures — turning institutional knowledge into clear, structured documentation that any team member can follow.
Director of Operations
Verizon
Dec 2002 - Jun 2016 • 13 yrs 6 mos
Led operational processes and workflow systems across business units at Verizon. Responsible for documenting and standardizing procedures, managing cross-functional teams, and ensuring consistent execution at scale. Developed and maintained process documentation used across multiple departments.