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dany47

Muhammad Saeed

@dany47
4,9(67)

Level 2

Committed to Excellence in Customer Support and Virtual Assistance

Pakistan
Engels, Frans, Duits
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I’m a dedicated Customer Support Specialist & Virtual Assistant with 6+ years of experience helping businesses grow through reliable inbox management, live chat, email support, lead generation, appointment scheduling, CRM updates, and daily admin tasks. I’ve supported eCommerce, service, and rental businesses—handling customers, disputes, follow-ups, and operations. Let’s streamline your support and scale your business.... Lees meer

Skills

d
dany47
Muhammad Saeed
US$ 7/uur
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Berichten sturen en e-mailen
I will do virtual assistant and customer service work
4,9(39)
Klantenservice
I will do customer service, virtual assistant and support tasks
4,7(13)

Wil je op uurbasis werken?

Vertel Muhammad Saeed wat je nodig hebt.

US$ 7

/

uur

Portfolio

Werkervaring

Customer Support Specialist

NovaCart eCommerce Solutions • Fulltime

Jan 2024 - Feb 20262 yrs 1 mo

Managed customer support for Shopify-based eCommerce stores handling email, live chat, and social media inquiries. Assisted with order tracking, refunds, returns, and dispute resolution while maintaining high customer satisfaction. Organized support tickets using tools like Zendesk and Gorgias and helped improve response time by implementing structured workflows.

eCommerce Operations Virtual Assistant

BrightMart Online Store • Parttime

Jan 2023 - Aug 20252 yrs 7 mos

Provided operational support for a growing DTC brand. Managed product listings, order processing, and customer inquiries. Assisted in maintaining product catalogs and coordinating with suppliers. Ensured smooth order fulfillment and helped resolve customer issues efficiently.

67 Reviews
4,9

(63)
(1)
(2)
(0)
(1)
Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    4,8
  • Kwaliteit van de levering
    4,8
  • Waarde van de levering
    4,9
1-5 van 67 reviews
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    M
    image-docs

    marcoresendiz

    US

    Verenigde Staten

    5

    We were incredibly impressed with the exceptional service we received. The team was attentive, professional, and went above and beyond to ensure our needs were met. Every interaction was handled with courtesy and efficiency. It's clear that a high standard of customer care is a priority. We wholeheartedly recommend their services.

    Tot maximaal US$ 50

    Prijs

    1 dag

    Looptijd

    gig

    Berichten sturen en e-mailen

    Nuttig?
    Ja
    Nee
    L

    lowcarbv

    US

    Verenigde Staten

    5

    I had a great experience working with Saeed. Communication was clear and timely from start to finish, and he followed instructions well while also showing initiative where needed. The work was delivered promptly and met expectations. I especially appreciated his responsiveness and willingness to make...

    Tot maximaal US$ 50

    Prijs

    1 dag

    Looptijd

    gig

    Berichten sturen en e-mailen

    Nuttig?
    Ja
    Nee
    G
    image-docs

    giannitmp

    US

    Verenigde Staten

    5

    excelent service i will recommend , good communication, very good

    Tot maximaal US$ 50

    Prijs

    8 dagen

    Looptijd

    gig

    Berichten sturen en e-mailen

    Nuttig?
    Ja
    Nee
    J

    jonniep06

    GB

    Verenigd Koninkrijk

    5

    Great to work with

    Tot maximaal US$ 50

    Prijs

    3 dagen

    Looptijd

    gig

    Berichten sturen en e-mailen

    Nuttig?
    Ja
    Nee
    R

    rebrian

    US

    Verenigde Staten

    5

    Great work

    Tot maximaal US$ 50

    Prijs

    3 dagen

    Looptijd

    gig

    Berichten sturen en e-mailen

    Nuttig?
    Ja
    Nee