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Ontdekken
Fiverr Pro
Nederlands
$
USD
Daryna
@darynaboiarko
Client Onboarding and Workflow Systems
Oekraïne
Engels, Oekraïens
Over mij
Running your business through DMs, spreadsheets, and scattered notes can quickly become messy.
I build simple client onboarding and workflow systems for service-based businesses using Fillout, Make, Google Sheets, Slack, and Wix.
My systems help businesses organize inquiries, automate follow-ups, manage workflow statuses, and keep daily operations structured without complicated CRM setups.
Background in multi-location operations management helps me build workflows that are practical, realistic, and easy to manage.
Skills
Daryna
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Programmering en technologie
I will build a client onboarding and workflow system
Programmering en technologie
I will build a google sheets CRM for lead tracking and follow ups
Werkervaring
Multi-Location Coffee Shop Operations Manager
Coffee • Fulltime
Mar 2025 - Oct 2025 • 7 mos
Managed day-to-day operations across multiple coffee shop locations with teams of 15–20 employees. Responsible for operational coordination, staff onboarding, workflow organization, and process management in a fast-paced service environment. Conducted hiring, interviews, training, onboarding, and performance evaluations for new staff members. Organized operational assessments and monitored training progress across locations. Worked extensively with Google Sheets for payroll calculations, labor cost tracking, operational reporting, workflow coordination, and internal management processes. Improved and maintained complex spreadsheet systems with formulas, operational tracking, and reporting structures. Managed labor optimization, staffing coordination, and shift coverage between locations during high-demand periods. Participated in inventory analysis, operational audits, and issue resolution processes, including stock discrepancies, reporting checks, and workflow corrections. Assisted with opening and operational setup of new coffee shop locations, including franchise support, POS system setup (Poster), digital menu management, onboarding workflows, and operational preparation. Helped organize large-scale festival and event operations, including staffing coordination, equipment logistics, inventory planning, supplier communication, and on-site operational management during high-traffic events. Collaborated with suppliers and external partners, supported menu updates and operational improvements, and handled daily operational problem-solving across multiple locations.
