d
daudshah11

Daud

@daudshah11
3,0(2)

Your work is my responsibility

Pakistan
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I'm Daud, a customer support professional with over a year of experience handling high-volume interactions, live chat, email support, and account documentation in a fast-paced fintech environment. I'm organized, detail-oriented, and reliable — the kind of person who makes sure nothing falls through the cracks. Comfortable working fully remote and independently, quick to learn new systems, and focused on giving every customer a smooth, positive experience from first contact to resolution. Need dependable support for your business? Let's chat about how I can help.... Lees meer

Skills

d
daudshah11
Daud
offline • 

Bekijk mijn diensten

Klantenservice
I will be your full time customer support agent
Klantenservice
I will be your full time customer service, support agent, customer representative

Portfolio

Werkervaring

Revolut

Customer Support Representative

Revolut

Jul 2025 - Present1 yr 1 mo

Customer Support Representative for Revolut (via MindBridge Pvt Ltd), delivering high-quality support in a fast-paced fintech environment. Managed high volumes of inquiries via email and chat, resolving issues related to accounts, transactions, and payments. Used Zendesk to track cases, escalate issues, and ensure timely resolution. Handled sensitive financial documentation with strict accuracy and confidentiality. Demonstrated strong communication, multitasking, and problem-solving skills while consistently meeting performance and quality targets.

Talabat

Customer Support Representative

Talabat • Fulltime

Dec 2024 - Jul 20261 yr 7 mos

Customer Service Representative for Talabat (via MindBridge), supporting a leading food delivery platform with high-volume customer interactions across chat and email. Resolved order-related issues including delays, missing items, and refunds, while coordinating with delivery and restaurant partners when needed. Maintained accurate case documentation to ensure smooth follow-up and consistent resolution. Demonstrated strong communication, multitasking, and problem-solving skills while consistently meeting performance and quality targets.

2 Reviews
3,0

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Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    3
  • Kwaliteit van de levering
    1
  • Waarde van de levering
    1
1-2 van 2 reviews
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    Q

    qawet34

    US

    Verenigde Staten

    Bestelling geannuleerd

    1

    Wasted my time and wasn't responding. He only made me to order and not doing work again and even have lack of understanding

    US$ 50

    Prijs

    4 dagen

    Looptijd

    Nuttig?
    Ja
    Nee
    H

    henrypaul1122

    GB

    Verenigd Koninkrijk

    5

    Exemplary work! Showcased remarkable skills and dedication. Well done job. Highly recommended.

    US$ 50

    Prijs

    1 dag

    Looptijd

    Werkvoorbeeld
    Nuttig?
    Ja
    Nee