
David Lwali
IT Support Specialist and Data Entry Expert
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Portfolio
Werkervaring
Freelancer.com
Parttime • 5 yrs 1 mo
Data Management, Digitization Specialist & IT Supporter
Dec 2022 - Dec 2023 • 1 yr
CLIENT: DATAHOUSE TANZANIA Converted 10,000+ paper documents to digital format via scanning and uploaded to EDMS. Managed barcode labeling systems linking physical boxes to digital records. Provided IT device troubleshooting and technical support, ensuring 99% data accuracy during digitization projects
IT Support & Network Administrator
Apr 2018 - May 2022 • 4 yrs 1 mo
CLIENT: Land Transport Regulatory Authority of Tanzania (LATRA)-Government Office Delivered IT support and network administration for 200+ government staff. Managed LAN troubleshooting, configured wireless access points, and maintained LATRA intranet systems. Handled server backups, user account management in Staff Directory, and Microsoft Exchange Outlook setup. Provided SQL database configuration, biometric system support, and trained new staff on ICT equipment including iPad printers. Reduced system downtime by 40% through proactive network monitoring.