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davit_sandodze

Davit S

@davit_sandodze

Data Analyst

Georgië
Georgisch, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Final-year Finance student (GPA: 3.79/4.00) with hands-on SQL, Power BI, and Excel experience, seeking data analyst roles in finance or business. Exceeded customer satisfaction KPIs by 9 points as a Support Associate at Wolt Georgia, and has since built independent data analysis projects covering revenue, cost, and product performance. ... Lees meer

Skills

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davit_sandodze
Davit S
offline • 

Bekijk mijn diensten

Data dashboards
I will build a power bi dashboard
VanafUS$ 15 / projectMeer informatie
SQL- en NoSQL-query's
I will write sql queries to analyze your business data
VanafUS$ 15 / projectMeer informatie

Portfolio

Werkervaring

Wolt

Support Associate

Wolt • Parttime

Nov 2025 - Mar 2026 • 4 mos

Handled 60–100+ support tickets per 4-hour shift, sustaining strong performance through peak periods (Christmas, Valentine's Day, March 8), while exceeding team CSAT targets (90% vs. 81% team goal). Applied bonuses and processed meal compensations (10–20+ cases/shift) while independently managing complex multi-party cases (3–4 parties: courier, venue, customer), exercising financial judgment to drive faster, accurate resolutions.