d
dawood7a

Dawood A

@dawood7a

Ecommerce Specialist Customer Support Tech Support Email Chat and Chargebacks

Pakistan
Engels, Spaans, Nederlands, Duits, Italiaans, Frans
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi, I’m Dawood Asghar, a Customer Support Specialist with a Master’s degree in Information Technology. I help Shopify and eCommerce website owners manage customer support through email and live chat. I handle order processing, tracking, refunds, cancellations, and chargebacks efficiently. I focus on fast response times, clear communication, and customer satisfaction. Skilled in tools like Shopify, Zendesk, Gorgias, and Freshdesk. Let me help you provide a smooth and professional experience to your customers.... Lees meer

Skills

d
dawood7a
Dawood A
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Klantenservice
I will be your full time customer service and support representative
Klantenservice
I will win chargeback disputes for klarna, paypal, and shopify

Portfolio

Werkervaring

Customer Support & Technical Troubleshooting Specialist

NordKapp • Freelance

Nov 2025 - Mar 20264 mos

We provide professional customer support and technical troubleshooting services for international e-commerce businesses, specializing in fast response handling, issue resolution, and customer satisfaction. Our role includes managing high volumes of customer inquiries via email and live chat, resolving technical issues, and ensuring a smooth customer experience from order to after-sales support.