Bishal De

Software Development Engineer 1

Twilio • Fulltime

Jun 2025 - Present • 11 mos

Currently part of Twilio’s Observability team under the Communications (coms) business unit, contributing to the reliability and performance monitoring of distributed systems. • Primary development involves coding in Python and Go, with a focus on backend services and observability tooling. • Utilized Datadog for monitoring metrics and traces, and proficient in the Grafana stack, Prometheus, and have working knowledge of Nagios for legacy monitoring setups. • Experienced with CI/CD pipelines using Buildkite, actively manage and deploy cloud infrastructure and services on AWS. • Actively participate in internal hackathons, building innovative tools and observability solutions to improve monitoring, alerting, and performance insights across platforms

Software Developer Intern

Nokia

Aug 2024 - May 2025 • 9 mos

Collaborated and part of the Cloud and Networking Services (CNS) team and the AI-R&D team to enhance the productivity of internal platforms and client solutions. Developed and optimized full-stack applications using Next.js, Express.js, and Flask, incorporating Python and C++ for backend functionalities within microservice architectures. Leveraged Docker, Kubernetes, and other DevOps tools to streamline deployments and manage containerized applications. Actively participated in Hackathons, implementing solutions that integrate RAG (Retrieval-Augmented Generation) and large language models (LLMs) to drive innovation and performance gains across platforms.

Cloud & Digital Analytics Intern

PwC

Jan 2024 - Jul 2024 • 6 mos

Acquired hands-on experience with core IT fundamentals, RDBMS, Python, and Data Engineering concepts, utilizing Python with libraries Pandas, NumPy, and Seaborn to drive data analysis and visualization projects. Developed proficiency in database management, foundational software development, and data processing methodologies to support analytics and digital transformation initiatives.