debby
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Booking System & CRM Setup Specialist
Self-Employed • Freelance
May 2023 - Present • 3 yrs
Specialized in setting up booking systems and CRM platforms for service-based businesses. Helped clients manage appointments, automate reminders, and improve customer experience. Setup booking systems (Fresha, Calendly) Configured email & SMS reminders Integrated payment and scheduling tools Organized customer data and workflows Optimized booking and client management systems
Automation & Integration Specialist
Remote Projects • Freelance
Feb 2023 - Present • 3 yrs 3 mos
Worked with startups and small businesses to automate workflows and integrate multiple platforms using Zapier and APIs. Focused on connecting CRMs, email tools, and project management systems for smooth operations. Built automation workflows using Zapier Integrated tools like Airtable, Slack, Google Sheets Fixed broken integrations and triggers Improved data flow and reporting Reduced manual tasks through automation
CRM & Automation Specialist
Self-Employed • Freelance
Aug 2022 - Present • 3 yrs 9 mos
I specialize in CRM setup, automation, and integrations for businesses looking to streamline operations and improve productivity. I have worked with tools like Zendesk, HubSpot, Salesforce, Fresha, Zapier, and QuickBooks to build efficient workflows and systems. Built and automated CRM systems Integrated tools like Shopify, Slack, Google Workspace Set up email marketing (Klaviyo, Mailchimp) Fixed automation and workflow issues Managed data migration and cleanup I focus on delivering fast, reliable, and scalable solutions that help businesses grow.