Deidre S
Marketing Operations Communications Leader
Skills
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Portfolio
Werkervaring
Digital Marketing & Communications Project Manager
Timeshare Simplified • Fulltime
Aug 2023 - May 2025 • 1 yr 9 mos
Led end-to-end execution of multi-channel marketing campaigns and built structured systems to improve delivery, visibility, and performance across cross-functional teams. Key Contributions & Results: • Managed full campaign lifecycle across email, SMS, web, blog, and social media, increasing engagement by 22% • Built and optimized project workflows in Asana, improving delivery timelines by 25% and eliminating bottlenecks • Developed and managed content calendars across multiple campaigns, increasing execution efficiency and consistency • Implemented SEO and content optimization strategies, driving 40% growth in organic website traffic • Analyzed campaign performance using Google Analytics and CRM tools, improving ROI by 15% • Partnered with leadership, product, IT, and sales teams to align messaging and ensure seamless execution • Identified workflow inefficiencies and introduced scalable systems that improved team productivity and project visibility I don’t just run campaigns… I build the systems that make your marketing faster, smarter, and more profitable.
Tax
Fulltime • 8 yrs 9 mos
Marketing Communications & Operations Specialist
Aug 2019 - Jul 2022 • 2 yrs 11 mos
Owned cross-functional project execution, internal communications, and operational system design in a highly regulated, deadline-driven environment. Key Contributions & Results: • Managed marketing, communications, and training initiatives from concept through execution across multiple departments • Built SharePoint intranet systems and centralized knowledge hubs to improve access to training and documentation • Developed SOPs, process documentation, and training materials that improved process adoption by 35% • Led cross-functional collaboration between leadership, operations, and training teams to align priorities and execution • Designed scalable workflows, templates, and communication systems that increased operational efficiency • Conducted content audits and governance processes to ensure accuracy, compliance, and consistency • Delivered training sessions and onboarding programs that improved team readiness and workflow adoption If your processes are messy, undocumented, or inconsistent—I fix that and build systems your team can actually follow.
Administrative Project Manager (Operations & Reporting)
Oct 2015 - Aug 2021 • 5 yrs 10 mos
Managed high-volume projects, reporting systems, and cross-functional coordination in a fast-paced, compliance-driven environment. Key Contributions & Results: • Oversaw multiple concurrent projects, managing timelines, dependencies, and deliverables with high accuracy • Built dashboards and reporting frameworks that improved leadership visibility into project status and risks • Streamlined operational workflows, reducing reporting errors and improving efficiency across departments • Coordinated communication between internal teams, clients, and external agencies to ensure alignment and accuracy • Managed large-scale documentation systems with strict compliance and quality standards • Trained and onboarded new hires, improving consistency and scalability across teams I bring structure, tracking, and accountability to complex projects—so nothing falls through the cracks.