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delightedliz

julie W

@delightedliz

CRM Automation, Sales Systems and Website Design

Nigeria
Engels, Frans, Tsjechisch, Spaans, Russisch, Nederlands, Arabisch, Duits, Oekraïens, Turks, Koreaans, Portugees, Chinees, Bengaals, Reto-Romaans, Vietnamees, Hindi, Bulgaars, Zweeds, Punjabi
Sommige informatie wordt in het Engels weergegeven.
Over mij
A customer sends a message, a lead fills a form, a phone rings, and somewhere between those moments, an opportunity can quietly disappear. That is the gap I help businesses close. I build CRM, customer support, automation, and communication systems that keep conversations moving. From Zendesk, Gorgias, Freshdesk and Shopify to HoneyBook, Dubsado, Pipedrive, RingCentral and Aircall, I turn disconnected processes into simple workflows that help businesses respond faster and serve customers better.... Lees meer

Skills

d
delightedliz
julie W
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

CRM-management
I will setup zendesk gorgias freshdesk hubspot pipedrive CRM for your shopify store
VoIP en telefonie
I will set up ringcentral, aircall, zoom phone voip, IVR, a2p SMS and virtual reception

Portfolio

Werkervaring

FENGHARI.COM

CRM and Customer Support Specialist

FENGHARI.COM • Freelance

Oct 2026 - Present • 0 mos

I help businesses improve customer relationships and streamline support operations using CRM platforms such as HubSpot. My work includes organizing customer records, managing contacts, tracking sales opportunities, improving follow-up processes, and maintaining accurate customer information. I focus on helping businesses improve communication, manage leads efficiently, and deliver a better customer experience through organized CRM workflows.

Belmar_Health

Zendesk Customer Support Specialist

Belmar Health • Freelance

Aug 2026 - Present • 2 mos

I support businesses with customer service operations using Zendesk. My responsibilities include managing support tickets, organizing customer inquiries, creating ticket views, applying tags, preparing response macros, and improving ticket workflows. I focus on helping teams respond faster, maintain consistent communication, track unresolved issues, and provide professional support across customer service channels.

Relive

Zendesk Customer Support Specialist

Relive • Freelance

Aug 2026 - Present • 2 mos

Configured Zendesk customer service systems for businesses that needed a more organized way to manage customer inquiries and support tickets. Worked on ticket organization, support workflows, automated responses, ticket routing, customer communication, and helpdesk processes. Helped businesses establish a structured customer support system that made it easier to manage requests, follow up with customers, and maintain consistent communication across support channels.