d
den_kz

Denis

@den_kz

Let's do it

Kazachstan
Russisch
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a restaurant operations and business management professional with experience managing a multi-location restaurant chain. My expertise includes operations, sales analysis, cost optimization, staff management, procurement, marketing, CRM, and restaurant openings. I also work with AI tools, ChatGPT, n8n, workflow automation, Excel analytics, dashboards, and WhatsApp automation to improve efficiency, reduce costs, and support business growth.... Lees meer

Skills

d
den_kz
Denis
offline • 

Bekijk mijn diensten

AI-integraties
I will build ai agents and n8n automations
VanafUS$ 90 / projectMeer informatie
AI-integraties
I will build a whatsapp ai chatbot with n8n and openai
VanafUS$ 90 / projectMeer informatie

Werkervaring

Director / Operations Manager

Coffee • Fulltime

Feb 2014 - Present • 12 yrs 8 mos

Responsible for the operational management and development of a multi-location restaurant business. Key responsibilities and experience include: • Managing daily restaurant operations across multiple locations • Revenue, sales, average check, and performance analysis • Budgeting and cost optimization • Staff structure, scheduling, hiring, and training processes • Development of service standards and operational procedures • Procurement and supplier negotiations • Inventory and stock control • Restaurant openings and launch planning • Marketing promotions and loyalty campaigns • CRM and customer segmentation • Restaurant POS and management systems, including R-Keeper • Excel reporting and management dashboards • Implementation of AI tools and workflow automation • Development of AI assistants and WhatsApp automation for customer communication and reservations