I will be your email customer support for your helpdesk

Sommige informatie wordt in het Engels weergegeven.

Jamaica

Ik spreek Engels

41 bestellingen voltooid

Professional VA

Hi there! I'm a dedicated entrepreneur with expertise in transcribing, online research, and customer service. With 5 years of customer support experience, I take pride in delivering high-quality work...
Over deze dienst

Need reliable and professional email customer support for your business?


With over 5 years of experience using customer support platforms such as Gorgias and Zendesk, I excel at providing timely, empathetic, and solution-oriented support that enhances customer satisfaction and loyalty.


What I Offer:

  • Email Response Handling: Timely, friendly, and accurate replies to customer inquiries.
  • Platform Expertise: Skilled in Gorgias and Zendesk for streamlined support workflows.
  • Industry Specialization: Deep experience in SaaS, eCommerce, and legal sectors.
  • Clear Communication: Native-level English support with attention to detail and tone.
  • Fast Turnaround: All customer emails answered within 24 hours.
  • Available 7 AM- 10 PM EST, Monday to Friday.


Why Work With Me?

  • 5+ years of hands-on customer support experience
  • Ability to de-escalate issues and resolve concerns professionally
  • Adaptable to your brand's tone and customer service guidelines


Whether you're a startup or an established brand, I ensure your customers feel heard and valued.


Let's provide your customers with the exceptional support they deserve.


Please send me a direct message to discuss further before placing your order.

Social media platform:

Facebook

Instagram

LinkedIn

Type dienst:

Niet-technische ondersteuning

Taal:

Engels

Tijdzone:

24/7

Ondersteuningssoftware:

Zoho Desk

Freshdesk

zendesk

salesforce

Kennisbanksoftware:

Overige