Sophia Naeem

Go Highlevel Automation Speacialist and Technical Support Expert

Joinocity • Parttime

Aug 2024 - Nov 2025 • 1 yr 3 mos

At Joinoicty, I had the privilege of serving as a Go Highlevel Automation Specialist and Technical Support Expert, and what an exciting journey it was! During my tenure, I immersed myself in the world of automation, harnessing the power of Go Highlevel to streamline and supercharge marketing processes. Simultaneously, I provided top-tier technical support, ensuring that clients received prompt and effective assistance when they needed it most. This role allowed me to blend my technical expertise with my passion for helping clients succeed. I'm proud of the positive impact I made, empowering businesses to thrive in the digital landscape through cutting-edge automation solutions and unwavering support.

Lead WordPress Designer and developer

KoderLabs

Jan 2023 - Feb 2024 • 1 yr 1 mo

Spearheaded the design and development lifecycle of custom WordPress solutions for a diverse range of clients. Led the end-to-end creation of highly functional, scalable, and aesthetically pleasing websites. Key Contributions: Design & UX Leadership: Defined UI/UX standards, converting client requirements and wireframes into effective and responsive WordPress themes and pages. Full-Stack Development: Proficiently managed both front-end (HTML, CSS, JavaScript) and back-end (PHP, MySQL) development within the WordPress ecosystem, including custom plugin creation and third-party integrations. Project Management: Managed project timelines, ensured quality control, and provided technical guidance, consistently delivering projects on time and meeting client objectives.