
Devaki Vale
SAP SD Consultant
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Portfolio
Werkervaring
SAP SD Senior Analyst
Accenture • Fulltime
Oct 2023 - Present • 2 yrs 7 mos
I am working as Senior Analyst and was involved in below projects: 1. Project: Legal and Regulatory (Implementation and Support) | Oct 2024 to Present • Designed and executed the Brazil Tax Reform strategy by configuring pricing procedures and integrating with Master Saf, achieving 100% legal and tax compliance. • Collaborated closely with key business stakeholders to gather detailed requirements, contributing to successful development cycles and on-time project delivery. • Implemented SAP Notes to resolve critical system bugs and ensure alignment with the latest SAP standards, resulting in a 20% drop in recurring issues. • Improved pricing accuracy by configuring access sequences, maintaining condition records, and enhancing pricing procedures, reducing pricing-related errors by 30%. • Delivered ABAP enhancements in SAP modules to support new business requirements while ensuring system stability. • Led Unit, Regression, and Product Testing, resolving 100% of test issues and documenting all outcomes in test scripts. • Performed cutover activities post golive 2. Project: Phillips 66 (Implementation and Support) | Dec 2023 to Sept 2024 • Resolved 500+ ServiceNow (SNOW) tickets with over 98% SLA compliance, reducing escalation volume by 30%. • Delivered functional support for OTC processes including Pricing, Sales Orders, Delivery, Shipping, Routing, and Billing. • Maintained and addressed configuration issues related to Master Data and Enterprise Structure. • Configured Plant and core SD functions like Route Determination, Shipping Point Determination, and Revenue Account Determination. • Addressed IDOC errors, ensuring uninterrupted billing and data flow. • Created functional specification documents and coordinated with the ABAP team for the enhancement of Reports and Smart Forms. • Validated business processes via UAT and promptly resolved issues, achieving a 100% test pass rate. • Gained hands-on experience in Oil & Gas domain, including exposure to PATi module.
SAP SD Consultant
Tata Consultancy Services • Fulltime
Nov 2019 - Oct 2023 • 3 yrs 11 mos
I worked as SAP SD Consultant. Worked with Tata Play client and was involved in configuration, enhancement and support activities. • Handled 200+ change requests and incidents, maintaining over 95% end-user satisfaction across OTC processes. • Configured and standardized SD control elements, including Sales, Delivery, and Billing Types improving document flow consistency and reducing SD-related support tickets by 50% within 3 months of go-live. • Familiar with Availability Check (ATP) functionality. • Exposure to business processes such as Third-Party Sales and Stock Transfer Orders.