Shagor

WordPress Developer

RATLI • Fulltime

Mar 2025 - Present • 1 yr 2 mos

Converted Figma designs into fully responsive and pixel-perfect WordPress themes. Developed custom WordPress themes using modern coding standards, ensuring high performance and clean architecture. Integrated and customized key plugins such as WooCommerce, Elementor, and Mailchimp to extend website functionality. Implemented dynamic features and theme options for improved client control and content management. Ensured cross-browser compatibility, mobile responsiveness, and optimized UX/UI across all devices. Performed WordPress security improvements, speed optimization, and Core Web Vitals enhancements. Collaborated with designers and project managers to deliver high-quality product releases on time. Provided ongoing maintenance, bug fixing, and support for client websites and theme features.

Technical Support Engineer

BuddyBoss LLC • Fulltime

Feb 2024 - Apr 2025 • 1 yr 2 mos

Resolved a high volume of WordPress-related technical issues, ensuring fast turnaround and consistent customer satisfaction for BuddyBoss Platform and Mobile App users. Diagnosed plugin/theme conflicts, server configuration problems, membership/community features, and LMS integrations to ensure platform stability. Provided expert guidance to customers through support tickets, screen recordings, and live troubleshooting steps. Collaborated with development teams by reporting and reproducing bugs, helping improve product quality and reduce recurring issues. Contributed to the BuddyBoss Knowledge Base by writing and updating clear, actionable support documentation to improve self-service for customers. Assisted with onboarding and setup best practices for BuddyBoss theme, platform features, and third-party integrations. Delivered tailored support for advanced functionalities such as BuddyBoss Web Push Notifications, Activity Feeds, Member Profiles, Groups, and Gamification tools. Maintained excellent communication and professionalism while managing complex support cases with empathy and accuracy.

Frontend Engineer

Arraytics • Freelance

Jun 2019 - Feb 2024 • 4 yrs 8 mos

Developed high-quality WordPress themes for eCommerce, news magazines, business websites, and community platforms using modern frontend technologies. Worked on large-scale WordPress plugins including Eventin (Event Management) and WP Cafe (Restaurant Management) to enhance feature capabilities and improve performance. Designed and implemented new functionalities, UI improvements, and bug fixes aligned with user needs and product roadmaps. Led the development of a premium WordPress theme for the Envato Marketplace, consistently delivering new feature updates aligned with market trends and customer feedback. Developed custom add-ons for WP Cafe to extend support for multiple popular page builders including Elementor, Divi, Oxygen, and Bricks, improving flexibility for restaurant businesses. Built highly popular News Magazine themes recognized and widely adopted on Envato, contributing to increased product visibility and sales growth. Ensured accessibility, cross-browser compatibility, and pixel-perfect conversion from Figma designs to WordPress. Collaborated closely with designers, QA, and product teams to deliver feature-rich releases on time with high-quality code standards. Optimized performance, SEO structure, and user experience to meet marketplace guidelines and improve customer satisfaction.