Hamza Shahbaz

DevOps Engineer

Tile Mountain • Fulltime

Jul 2023 - Present • 2 yrs 10 mos

 Migrate Vuestore 1 to Vuestore 2: Successfully led the migration, ensuring minimal downtime and seamless customer experience.  Cloud Infrastructure Management: Managed and maintained over 50 Linux-based servers across AWS, DigitalOcean, Sonassi, and Cloudways.  Automation & Scripting: Developed numerous Bash scripts to automate routine tasks, improving operational efficiency.  Telephony System Management: Managed the complete BT Cloud Phone system, ensuring uninterrupted communication.  Technical Support: Provided 2nd and 3rd level technical support and troubleshooting for production issues, minimizing downtime.  User Management: Administered Google Workspace, managing user accounts and access permissions.  NOC System Setup: Established a Network Operations Center (NOC) using monitoring tools like Pingdom, Cronitor and Logrocket to ensure system reliability.  CI/CD Pipelines: Created CI/CD pipelines using GitHub Actions for streamlined code deployment.  Data Backup & Disaster Recovery: Set up comprehensive backup solutions for all production servers on AWS to support disaster recovery plans.  Remote Support Systems: Configured ConnectWise and ScreenConnect for remote IT support and troubleshooting.  System Architecture Design: Designed and implemented system architectures to meet scalability and performance requirements.  Team Management: Trained and supervised team members to ensure smooth operations and efficient task execution.

AWS Engineer

CodeSaaz • Fulltime

Sep 2022 - Jul 2023 • 10 mos

- Working on daily bases issue on production site. - Made Multiple Bash Script for automation. - Deployed and configure Multiples servers using AWS Ec2 Instance. - Worked on AWS S3 Storage ( automate backup from Ec2 Instance. - Managed user and Ec2 roles and permission through IAM. - Worked on VPC. - Worked on Monitoring using cloudwatch by created custom Alerts - Managing DNS using Route53 - Secure servers using AWS WAF and AWS Firewall. - Sever Replication to different availability zone or VPC. - Backing up server on daily bases. - Working on DevOps tool i.e Jenkins , Terraform , Chef, Tomcat etc. - Managed installation, upgrade and deployment projects. - Designing and Implementing different architecture. - Created servers for Development. - Managed and monitored installed systems for highest level of availability. - Provided 2nd and 3rd level technical support and troubleshooting. - Wrote and maintained custom scripts to increase system efficiency and performance time. - Worked with AWS CLI.

System Administrator/DevOps Engineer

Tile Mountain • Fulltime

Jul 2020 - Sep 2022 • 2 yrs 2 mos

- Managed and deployed Ubuntu and CentOS Linux servers with strong command-line expertise - Configured firewalls, user access controls, and server security hardening - Automated infrastructure setup using Bash scripting (Magento dev environments, Vuestore deployments) - Monitored server vulnerabilities and configured automated alerting systems - Deployed and managed cloud infrastructure on Azure, AWS (EC2, IAM, S3, Route 53), and DigitalOcean - Managed DNS configurations, IP whitelisting/blacklisting, and backup scheduling - Monitored CI/CD pipelines and resolved build/release failures - Created and maintained hosting environments on Sonassi, including VPN setup and access control - Implemented cron job and task monitoring with Cronitor (including Telegram integration) - Managed Google Workspace accounts, migrations, security policies, and phishing recovery - Deployed software and remote tools via Active Directory & GPO (AnyDesk, MSI packages) - Configured and managed VoIP systems (FreePBX, BT Cloud Phone – IVR, extensions, queues) - Implemented monitoring solutions using SolarWinds and OpManager - Managed system backups and disaster recovery using Veeam - Configured and maintained UniFi network infrastructure (APs, switches, cameras, failover)