
Gilbert N
SMM
Skills

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Portfolio
Werkervaring
virtual Assistant & Social Media Manager
Fashion Bug Online
Jan 2025 - Jun 2026 • 1 yr 5 mos
• Managed daily communication and engagement across multiple social media platforms. • Assisted with content planning, scheduling, and brand organization. • Responded to customer inquiries professionally and resolved complaints promptly. • Supported remote operations and maintained smooth communication with team members. • Helped improve brand visibility and audience engagement through strategic content management
Customer Support & Social Media Manager
Tech Hub • Fulltime
Oct 2024 - Jan 2025 • 3 mos
1. Handled customer inquiries, DM's, and support request across digital platforms. 2. Maintained timely and professional communication with clients and customers. 3. Assisted in creating educational and support content for users.
Community Manager
Blockchain • Fulltime
Jun 2022 - Aug 2023 • 1 yr 2 mos
1. Managed community engagement and moderated discussions professionally. 2. responded to customer questions and escalated issues when necessary. 3. collected user feedback and supported improvement in customer experience.