I will build zendesk explore dashboards and automated support reports

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Donny Gasmont
Sommige informatie wordt in het Engels weergegeven.

Over deze dienst

Stop guessing how your support team is performing.


I build Zendesk Explore dashboards for a multi-brand e-commerce support operation, where the numbers drive real staffing decisions. Now I'll build yours.


What you'll finally see clearly:

  • Ticket volume by day, hour, channel and brand
  • Reply and resolution times
  • SLA performance: what's on time, what's late
  • Agent and team performance
  • Busiest hours, so you staff smarter


Every order includes:

  • Accurate custom metrics, with no double-counting
  • A clean layout anyone can read
  • Tested numbers before delivery


Want it fully hands-off? The Complete Insight Suite delivers your reports automatically every morning to email or Google Sheets.

Maak kennis met Donny Gasmont

Donny Gasmont

Zendesk Architect and CX Operations Specialist

  • Afkomstig uitLitouwen
  • Lid sindssep 2026
  • Gem. reactietijd1 uur
  • Talen

    Engels
I help support teams: Cut manual work with clean, reliable automation → Route every ticket and call to the right person, first time → See what's actually happening with clear, automated reporting → Connect AI agents and tools without breaking the workflow

Mijn portfolio

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