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Fiverr Pro
Nederlands
$
USD
Doraginiti.S
@doraginti0919
Customer Support AND Interview Preparation Specialist
India
Engels
Over mij
I have 5 years of experience in customer support, specializing in chat and email communication for US clients. I have handled multiple customer conversations, worked as a Subject Matter Expert, and supported team performance and training.
I provide realistic mock interview practice for freshers and experienced candidates, along with practical feedback to help them identify their strengths and areas for improvement.
My goal is to help candidates feel more prepared and confident befor attending real job interviews.
Skills
Doraginiti.S
offline •
Gemiddelde reactietijd: 3 uur
Bekijk mijn diensten
Sollicitatievoorbereiding
I will conduct a realistic bpo customer service mock interview
Werkervaring
Digital Interactive Specialist
Target Adv - Digital Marketing Agency
Sep 2014 - Jan 2020 • 5 yrs 4 mos
Handled customer interactions through chat and email for US clients. Managed multiple chats simultaneously while maintaining service quality. Handled approximately 60 customer interactions per day. Worked as a Subject Matter Expert during peak periods. Supported and guided a team of 12 members. Helped the team achieve a top-5 position during a peak period. Worked in rotational shifts and a 24/7 customer-support environment.
