Ahtisham Ul Haq

Voip Engineer

Zolo Technologies

Apr 2018 - Present • 8 yrs 1 mo

I am an experienced VOIP Engineer specializing in the setup, configuration, and management of advanced calling systems for USA-based campaigns. I have hands-on experience with VICIdial, Asterisk, and SIP-based networks, delivering reliable and high-quality communication solutions. I have successfully worked on multiple projects including truck dispatching, Medicare campaigns, and sales/marketing call centers. My expertise includes setting up inbound and outbound campaigns, managing carriers, optimizing call quality, and improving key metrics such as ACD (Average Call Duration) and ASR. I am skilled in server deployment (Linux), dialer optimization, call routing, IVR configuration, and troubleshooting complex VOIP issues. I focus on providing stable, secure, and scalable systems to ensure uninterrupted operations for my clients. With a strong understanding of USA traffic and compliance requirements, I aim to deliver solutions that are both efficient and reliable. I am committed to providing high-quality service, quick response times, and ongoing technical support.