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Hospitality Operations and SOP Specialist
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Co-Founder and Operations Lead
Self Employed • ZZP
Feb 2018 - Feb 2025 • 7 yrs
Co-founded and operated an independent brewery for 7+ years, overseeing day-to-day business operations and a team of up to 15 employees. Managed staffing, scheduling, inventory, purchasing, vendor relationships, cost controls, customer service, and recurring events. Developed practical operating procedures and workflows to improve consistency, accountability, and efficiency. Managed more than $200K in annual revenue and operations serving up to 1,000 customers per week.