Dulip

Microsoft 365 and IT Systems Consultant

Fiverr • Freelance

Aug 2026 - Present • 0 mos

I am an IT Systems Engineer with 5+ years of hands-on professional experience helping businesses manage, secure and improve their IT environments. My core expertise includes Microsoft 365 Administration, Microsoft Intune, Microsoft Entra ID, Microsoft Defender, Endpoint Security, Apple Business Manager (ABM), Windows and macOS device management. I can help with Microsoft 365 setup and administration, Intune MDM configuration, device enrollment, compliance policies, security baselines, identity and access management, MFA, endpoint protection and Apple Business Manager integration. I also specialize in open-source IT Asset Management, including installation, configuration, asset inventory, lifecycle management, user/device assignments, check-in/check-out processes and IT asset tracking. In addition, I have hands-on experience with Jira Administration and Jira Service Management (JSM), including service desk configuration, request types, workflows, ticketing processes, user management and IT service management practices. I also support practical ISO 27001 IT security implementation, including IT policies, SOPs, access management, asset management, endpoint security, supplier management and audit preparation. My key services include: • Microsoft 365 Administration • Microsoft Intune and MDM • Microsoft Entra ID • Microsoft Defender and Endpoint Security • Apple Business Manager and macOS Management • Snipe-IT Asset Management • Jira Administration and Jira Service Management • IT Service Management • Identity and Access Management • ISO 27001 IT Security Support • Windows and macOS Administration I focus on practical, secure and cost-effective IT solutions for small and medium-sized businesses.