I will create professional sops and workflow optimization
Operations Consultant, SOPs, CX Audits, and Project Systems Expert
Over deze dienst
Are your critical business processes scattered across documents, messages, or one employee's head?
I will turn your knowledge and workflows into clear, professional standard operating procedures (SOPs) your team can follow consistently.
With more than 10 years of operations experienceincluding helping scale a venture-backed AI startup through acquisitionI understand how to document processes without making them unnecessarily complicated.
Your SOPs can include:
- Purpose and scope
- Roles and ownership
- Step-by-step instructions
- Inputs and outputs
- Tools and systems
- Quality checks
- KPIs and control points
- Process flows and handoffs
I can document onboarding, customer support, sales, fulfillment, quality assurance, hiring, logistics, and other recurring operations.
- Basic includes one professionally written SOP.
- Standard includes three SOPs with process flows and ownership.
- Premium includes a complete department playbook with 68 SOPs, roles, responsibilities, and an implementation call.
Every document is customized to your business and delivered in a clear, practical format. Please contact me before ordering if your processes are highly technical, regulated, or not defined.
Domein:
Zakelijk
Branche:
Zakelijke dienstverlening en consulting
•
Software
Taal:
Engels
•
Spaans
Veelgestelde vragen
What information do you need from me?
I will need a description of the process, the people involved, current tools, relevant documents, and any known problems or exceptions. I will provide a structured requirements questionnaire.
Can you create an SOP if the process is not documented?
Yes. I can organize information from your notes, existing materials, questionnaire responses, and stakeholder input into a clear SOP.
What format will the SOP be delivered in?
Your SOP will be delivered in a professional, editable document. PDF delivery and formatting for your existing template can also be included.
Are process flowcharts included?
Process flows are included in the Standard and Premium packages. They can be added to the Basic package as an extra.
Can you work with my existing SOP template?
Yes. Send me your template and brand guidelines, and I will follow them where practical.
Can you sign an NDA?
Yes. I am comfortable working under an NDA when required.
Can you implement the SOPs in Notion?
Yes. Notion implementation is available through a custom offer.

