e
edgarrido

Edgar G

@edgarrido

Customer Support Specialist

Mexico
Spaans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Bilingual Customer Support Specialist with experience in high-volume call center environments supporting U.S. clients. I am skilled in resolving customer issues, handling account inquiries, and delivering efficient and empathetic service. I am comfortable working with CRM systems, scheduling tools, and remote collaboration platforms.... Lees meer

Skills

e
edgarrido
Edgar G
offline • 
Gemiddelde reactietijd: 2 uur

Bekijk mijn diensten

Vertaling
I will professionally translate english to spanish and spanish to english manual
VanafUS$ 5 / projectMeer informatie
Klantenservice
I will provide professional bilingual customer support in english and spanish
VanafUS$ 5 / projectMeer informatie

Werkervaring

Teleperformance

Customer Support Agent

Teleperformance

Jun 2024 - Aug 2025 • 1 yr 2 mos

Supported customers of a major U.S. rental car company handling reservations, extensions, and billing inquiries. Resolved service issues while maintaining strong customer satisfaction. Collaborated with team members to resolve complex cases and improve response times.