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Ontdekken
Fiverr Pro
Nederlands
$
USD
Edwin D
@edwineliezerdia
Bilingual Customer Specialist Spanish ESL Instructor
Dominicaanse Republiek
Spaans, Engels
Over mij
I am a language educator in training specializing in TESOL with upper-intermediate English proficiency. I have extensive experience as an independent online Spanish tutor, bilingual tourist interpreter, and customer care specialist. I am recognized for my clear explanations, patience, and cross-cultural communication skills.
Skills
Edwin D
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Taallessen
I will be your online spanish tutor for conversation
Werkervaring
Customer Service Representative
Alorica • Fulltime
Jan 2024 - Present • 2 yrs 9 mos
Deliver fast, reliable customer guidance in a high-volume, dynamic environment. Responsible for resolving complex service escalations through clear, active communication and maintaining high standards of engagement and service.
Customer Support & Sales Representative
Teleperformance • Fulltime
Jan 2018 - Dec 2019 • 1 yr 11 mos
Handled inbound customer requests, product inquiries, and sales opportunities. Ensured systematic follow-up on service tickets to achieve satisfaction metrics and delivered high-quality support to diverse clients.
