M. Ehtisham

GoHighLevel CRM & Automation Specialist

Self Employed • ZZP

Feb 2024 - Present • 2 yrs 5 mos

Title: GoHighLevel CRM & Automation Specialist Company Name: Self Employed Description: Worked as a GoHighLevel CRM and automation specialist helping service based businesses improve lead management automate customer follow ups and streamline business operations through advanced workflow systems. Specialized in building complete GoHighLevel setups including CRM pipelines workflow automation funnels landing pages appointment booking systems and lead nurturing sequences using email and SMS automation. Responsibilities included: • Designing and configuring GoHighLevel CRM systems • Building automated workflows for lead follow up and customer engagement • Creating funnels and landing pages optimized for conversions • Setting up appointment booking systems and calendar integrations • Organizing sales pipelines and lead tracking systems • Implementing email and SMS automation campaigns • Integrating third party tools using Zapier and API connections • Optimizing workflows for faster response times and improved lead handling Worked on creating automation systems that reduced manual workload improved customer communication and increased operational efficiency for businesses. Focused on developing scalable systems that helped businesses manage leads more effectively improve appointment booking rates and maintain consistent follow up with prospects. Experience also includes troubleshooting automation issues workflow optimization CRM restructuring and improving customer journey processes inside GoHighLevel. Built solutions tailored for service based businesses looking to automate repetitive tasks improve conversions and create more organized business systems.