Lag T.

Automation & Workflow Systems Specialist

Freelance / Self-Employed • ZZP

Feb 2017 - Present • 9 yrs 4 mos

Started designing and implementing end-to-end automation systems for businesses across multiple industries, helping clients reduce manual workload, improve data accuracy, and scale operations efficiently. Specialized in building advanced forms, surveys, and data pipelines using platforms like JotForm, Typeform, Google Forms, Airtable, Zapier, n8n, AI automations, AI Agents, and Make (Integromat). Developed complex conditional logic, multi-step workflows, and API integrations to automate lead generation, customer onboarding, CRM updates, and reporting systems. Key achievements include: - Automated business processes that reduced manual tasks by up to 70% - Built high-converting survey funnels and lead magnets with advanced logic and segmentation - Integrated third-party tools (CRMs, email platforms, Slack, Google Workspace) for seamless data flow - Managed and coordinated large-scale survey projects, including respondent sourcing and engagement - Developed custom scripts and API connections for enhanced automation and scalability - Delivered optimized Airtable and Google Sheets systems for real-time tracking and reporting Collaborated with startups, agencies, and enterprise clients to analyze workflows, identify inefficiencies, and implement smart automation solutions that drive measurable results.